Privacy Policy iduit88 — Player Data Protection

1 Introduction

Iduit88 is an online gaming platform operating for users in Malaysia. We take every aspect of our members' privacy seriously and are committed to handling your personal information with full responsibility, transparency, and the highest level of security.

This Privacy Policy describes the types of information we collect, the purposes for which it is used, how we protect it, and the rights you hold as a data owner. This Policy applies to all users who access the iduit88 website, use our mobile app or interact with any of the services we offer.

By registering an account or continuing to use the iduit88 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we recommend contacting our support team before continuing to use the platform.

2 Personal Data We Collect

We collect your personal information through various means — either directly from you during registration, automatically during platform use, or from trusted third parties as part of the identity verification process.

2.1 Information You Provide Directly

• Account information: Full name, username, password, identity card number (MyKad) or passport, date of birth and gender
• Contact information: Email address, mobile number and residential address
• Financial information: Bank name, bank account number and account holder name for deposit and withdrawal processing purposes
• KYC Documents: A copy of your MyKad or passport, bank statement, utility bill, and a selfie photo for identity verification purposes
• Communications: Messages you send to our customer support team via live chat, email or other channels

2.2 Information Collected Automatically

• Technical data: IP address, browser type, operating system, screen resolution and device information
• Usage data: Pages visited, session duration, games played, total wagering and transaction records
• Location data: General geographic location based on IP address for compliance and security purposes
• Cookie data: Session cookies, preference cookies and device identifiers to enhance the user experience

3 How We Use Your Data

Iduit88 uses your personal data solely for legitimate purposes necessary to operate the platform. We do not use your data for any unrelated purpose without your prior consent.

• Account management: Creating, verifying and managing your member account, including a secure login process
• Payment processing: Processing deposits, withdrawals and other financial transactions accurately and securely
• Identity verification: Conducting KYC checks to ensure compliance with legal requirements and to prevent access by underage individuals
• Customer support: Responding to inquiries, resolving complaints and providing effective technical assistance
• Platform security: Detecting and preventing fraud, money laundering and other illegal activities
• Service improvement: Analyzing usage patterns to improve platform design, speed and the overall user experience
• Marketing communications: Sending promotional information, exclusive offers and platform updates — only where you have given your consent
• Legal compliance: Meeting reporting obligations required by the relevant authorities in Malaysia

4 Data Sharing and Disclosure

Iduit88 does not sell or trade your personal information to third parties. However, in certain limited circumstances, we may need to share your information with the following parties:

4.1 Third-Party Service Providers

We work with selected service providers who assist us in operating the platform, including payment processors, KYC service providers, customer support platforms and analytics services. All these providers are bound by strict confidentiality agreements and are only permitted to use your data for the specific purposes defined.

4.2 Legal Requirements

Iduit88 may be required to disclose your personal information to government authorities, law enforcement agencies, or regulatory bodies where there is a valid court order, or where such disclosure is necessary to comply with applicable legal obligations.

4.3 Fraud Prevention

In cases involving suspected fraud, money laundering or serious security threats, iduit88 reserves the right to share relevant information with other platforms or agencies involved in financial crime prevention efforts.

5 Data Security

Protecting your personal data is our absolute priority. iduit88 implements multiple layers of technical and organizational security to ensure your information is always safeguarded against unauthorized access, use or disclosure.

• 256-bit SSL encryption: All communications between your device and our servers are secured with industry-grade encryption
• Two-factor authentication (2FA): An additional security layer is available to protect your account from unauthorized access
• 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any suspicious activity
• Internal access control: Only staff with a legitimate business need are permitted to access member data, and all access is logged and audited
• Secure data backup: Data is regularly backed up to a separate secure location to ensure service resilience and continuity
• Regular security testing: Our platform undergoes regular penetration testing and security audits by independent experts

While we take all reasonable precautions, no system can be guaranteed 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials with anyone.

6 Cookies and Tracking Technologies

Iduit88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

6.1 Types of Cookies We Use

• Essential cookies: Required for core platform functions such as login, game sessions and security. These cookies cannot be disabled.
• Preference cookies: Saving your preferences such as language, time zone and display settings for a more personalized experience
• Analytics cookies: Helping us understand how users interact with our platform so we can make relevant improvements
• Marketing cookies: Used to display relevant advertisements and measure the effectiveness of our promotional campaigns — only with your consent

6.2 Managing Your Cookies

You may manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality and your overall user experience. We recommend keeping essential and preference cookies enabled to ensure a smooth gaming experience.

7 Your Rights Regarding Personal Data

As a data subject, you hold certain rights under Malaysia's Personal Data Protection Act 2010 (PDPA). iduit88 fully respects and upholds these rights:

• Right to access: You have the right to obtain a copy of the personal data we hold about you
• Right to rectification: You may ask us to correct any information that is inaccurate or incomplete
• Right to erasure: In certain circumstances, you may request that we delete your personal data from our records
• Right to restrict processing: You may ask us to restrict how we use your data in certain circumstances
• Right to object: You may object to the processing of your data for direct marketing purposes at any time
• Right to data portability: You have the right to receive your data in a machine-readable format for transfer to another platform

To exercise any of the above rights, please contact our customer support team. Your request will be processed within 14 working days. In complex cases, this period may be extended up to 30 days with prior notification to you.

8 Data Retention and Deletion

Iduit88 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law in Malaysia.

• Active account data: Retained for the duration of your active account and for an additional period after account closure for audit purposes
• Financial transaction records: Retained for a minimum of 7 years as required by Malaysia's taxation laws and financial reporting obligations
• KYC Documents: Retained for a minimum of 5 years following account closure to comply with anti-money laundering requirements
• Support communication logs: Retained for 2 years for quality control and dispute resolution purposes
• Analytics data: De-identified usage data is retained for a longer period for platform trend analysis purposes

Once the relevant retention period has expired, your data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

9 Amendments to the Privacy Policy

Iduit88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. We are committed to notifying you of any material changes through the following channels:

• In-account notifications when you log in after an amendment is published
• Notification emails sent to the address registered with your account
• Updates are reflected on the "Last Updated" date at the top of this page

Your continued use of the iduit88 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy. It is your responsibility to review this page periodically.

10 Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist.

• Privacy Email: [email protected]
• Operating Hours: 24 hours a day, 7 days a week
• Response Time: Within 2 working days for general enquiries
• PDPA requests: Within 14 working days for formal data rights requests

For more information on responsible gaming and your personal controls on the platform, please visit the Responsible Gaming us.